Winnings & Prize
Distribution Policy

Equal to the aggregate of all entry fees collected from registered participants for that tournament.

At PlayXcrew's discretion, an additional top-up amount may be added to the prize pool to increase total winnings. If a top-up is applied, it will be explicitly shown on the tournament detail page.

The total guaranteed prize pool and its breakdown are displayed prominently on each tournament's registration page before you confirm your entry. The prize pool figure shown is the gross amount before platform fee deduction and TDS.

Disputes must be raised within 24 hours of the official result announcement. Claims submitted after this window will not be entertained.

Navigate to the Dispute Centre, select the relevant tournament, and submit your claim with supporting evidence (screenshots, video recordings, etc.).

PlayXcrew will review and respond to disputes within 48–72 hours of submission. The decision of PlayXcrew's moderation team after review is final and binding.

If a valid dispute is raised before prize credit, the relevant prize amount(s) may be held pending resolution. Prizes will not be credited until the dispute is resolved.

TDS is deducted at 30% on net winnings as mandated under Section 115BBJ of the Income Tax Act, 1961 (applicable from 1 April 2023). No threshold exemption applies — TDS is applicable on every winning amount.

Net winnings = Prize Amount Won minus Entry Fee Paid for that tournament. If the entry fee equals or exceeds the prize won, no net winnings exist and TDS is zero.

TDS is deducted by PlayXcrew at the time of prize credit. The net amount (after TDS) is credited to your PlayXcrew Winnings Wallet. Users are not required to pay TDS separately.

PlayXcrew will issue Form 16B or an appropriate TDS certificate annually (for the relevant financial year) to users who request it. Contact support@playxcrew.com for TDS certificate requests.

TDS deducted by PlayXcrew is deposited with the Income Tax Department and reflected in your Form 26AS / AIS. Users are responsible for declaring all gaming income in their annual ITR as per the applicable provisions of the Income Tax Act, 1961. PlayXcrew recommends consulting a qualified tax advisor for individual tax guidance.

Correct TDS credit requires your PAN to be linked to your PlayXcrew account via our KYC process. Failure to complete KYC may result in TDS being deducted at a higher rate (up to 20%) as applicable under Section 206AA of the Income Tax Act.

Prize amounts that remain in a Winnings Wallet without any withdrawal activity or platform usage by the account holder for a continuous period of 90 days may be classified as unclaimed/dormant.

PlayXcrew will send at least two notifications (via registered email and/or in-app notification) before classifying any balance as forfeited. The user will have 15 days from the final notice to initiate a withdrawal or resume platform activity.

Balances that remain unclaimed after the above notice period may be forfeited and credited to PlayXcrew's platform account. PlayXcrew reserves the right to waive forfeiture at its discretion for genuine hardship cases.

The platform fee percentage applicable to each tournament is disclosed on the tournament's detail page before you register. Registering for a tournament constitutes your acceptance of the fee applicable to that tournament.

The platform fee is deducted from the total entry fees collected before the prize pool is formed. The prize pool displayed on the tournament page is the amount available for distribution to winners (gross of TDS). PlayXcrew's platform fee is separate from TDS deductions.

Platform fees may vary across different tournament formats, games, and promotional events. PlayXcrew reserves the right to adjust the platform fee structure with reasonable notice to users.